Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.

Metropolitan Duct & Flue Cleaning Service uses cookies on our website metductsvc.com to improve your browsing experience and provide personalized content.

How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

• Security and authentication
• Load balancing and performance
• Basic website functionality
• Session management

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Remembering your preferences and settings
• Live chat functionality
• Form auto-fill and personalization
• Language and location preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website.

• Website traffic analysis
• User behavior tracking
• Page performance monitoring
• Popular content identification

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

• Targeted advertising delivery
• Campaign effectiveness measurement
• Retargeting and remarketing
• Social media integration

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use several third-party services that may set cookies:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to track visitor usage. You can find out more about Google Analytics cookies here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Social Media

Our website includes social media features and widgets, such as the Facebook "Like" button. These features may collect your IP address and set cookies to function properly.

Live Chat

We may use live chat services that use cookies to enable chat functionality and provide customer support.

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Opt-Out Tools

You can opt out of targeted advertising cookies by using the following tools:

• Digital Advertising Alliance
• Your Online Choices (EU)
• Google Analytics Opt-out

Cookie Consent

When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, decline non-essential cookies, or customize your preferences. Your choices will be remembered for future visits.

Cookie Retention

Different cookies are stored for different periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until you delete them
• Essential cookies: Usually deleted when you close your browser
• Marketing cookies: Typically stored for 1-2 years (unless deleted earlier)

Impact of Disabling Cookies

Please note that if you choose to block all cookies, you may not be able to access all or parts of our site, or some functionality may be limited. Specifically:

• You may need to re-enter information more frequently
• Some personalized features will not work
• Live chat functionality may be unavailable
• Website performance may be affected

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: